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Frequently Asked Questions

Our Tees

How do your tees fit?

Our tees have a tailored fit and are true to size. For a slightly more relaxed fit please size up. You may also refer to our size guide on our product pages and measuring shirts you own against ours for comparison.

Do your tees shrink in the wash?

Our cotton tees are pre-shrunk to minimize shrinking. They will shrink about 3% on the first wash, but they are designed larger across all specs to account for this so they fit true to size. Our Standard Tee is cut in premium long staple cotton fabric that holds its shape and sizing after repeated washes.

We always suggest washing our tees inside out in a cold wash with a low tumble dry to minimize any shrinking.

Are the prints crunchy?

We use super soft inks with an exceptionally light feel, so you don’t have to worry about crunchy, heavy prints.

Where are your tees made?

All of our products are designed in NYC and printed in the USA. The tees are cut/sewn in the USA, Mexico and Bangladesh.

Orders

How do I change or cancel orders?

If you need to change or cancel your order, please contact us immediately. Contact: support@vestigebrand.com

We will do our best to accomodate before shipment.

I only received part of my order

This is most likely due because some of the items you ordered are pre-order or back order styles.

In an effort to get you your order in a timely manner we partially shipped your order. Once the other items are in our warehouse we will send them out to you and will not charge you twice for shipping.

How long until I get my custom tees?

Our usual lead time on all custom tees is 3-5 days for production time.

What forms of payment do you accept?

We accept major credit cards such as Visa, Mastercard, American Express and Discover; in addition to PayPal and ApplePay. We also accept cash, but only small unmarked bills stuffed in a duffel bag and dropped off in locker #121 at John F. Kennedy Airport. And come alone.

Do you sell gift cards?

You bet! You can purchase VESTIGE Gift Cards here. The gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no processing fee or expiration date. They make good stocking stuffers; plastic egg stuffers; and trick or treat bucket stuffers if you run out of candy.

How does the 4 For 3 tees offer work?

Choose 4 tees sitewide and get 1 FREE.

Use code 4FOR3 at checkout.

Valid on full-price tees only. Code can't be combined with membership discounts or welcome offer.

Shipping

What does shipping cost?

Orders over $75 ship for free. We charge a flat rate of $6 on orders below $75.

Members of the Limited Edition Club enjoy free shipping on all orders.

How long does it take to ship?

We do our best to ship all orders quickly, but most items are made to order. Orders will ship out within 3-5 business days and we offer FREE U.S. shipping on orders +$75. Please see below for estimated shipping time in addition to processing time.

Service Cost Shipping Time
Orders +$75 FREE 3-5 Business Days
Standard $6 3-5 Business Days
Expedited $12 1-2 Business Days
International $25 1-2 weeks

*If your order contains a preorder or a backorder style, we will ship out items separately as they are available.

Free

Returns & Exchanges

All you need is your Order Number and Zip Code

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Extended Holiday Returns

Free extended returns until 1/20/23 on any U.S. orders placed between Nov 1st to December 20th. You can start a return and get a pre-paid label from our returns portal.

Start a return –>

* Excludes customizable styles or final sale items

Standard Return Policy

Free returns for U.S. orders within 30 days of order delivery for an exchange or refund. You can start a return and get a pre-paid label from our returns portal.

Start a return –>

* Excludes customizable styles or final sale items

Membership Returns

We offer free size exchanges on your monthly membership tee. Contact support@vestigebrand.com for assistance.

Regular discounted orders that members place outside of their monthly tee delivery follow our standard return policy. Feel free to return items within 30 days for an exchange or refund.

Custom Tee Returns

We offer a free remake guarantee on all first time custom tee orders to correct sizing. You will receive instructions and store credit during the return process.

Final Sale

Final sale items are not eligible for returns.

Limited Edition Club

Membership

Information about our Limited Edition Club subscription and member perks.

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How does the membership work?

Each month, you'll get an exclusive limited edition graphic tee or you can pick a tee that feels the most you from a featured selection of three other styles.

You also save 25% on all items on our site. Sign in to your account anytime you shop to see the savings.

Members pay less for all tees, sweatshirts, CUSTOMS and virtually everything we make.

Members also get free shiping on every order, early access to new releases and extra savings during sales.

How do I use my membership discount?

Enjoy discounted pricing sitewide on all orders you place while a member. Members pay less for all tees, sweatshirts, CUSTOMS and virtually everything we make. To see discounted pricing please sign in to your account.

How do I pick my tee you send me?

On the 25th of every month our new exclusive tee is announced for members. You can sign in to your account if you'd like to request one of the other 3 styles featured for that month instead - or you'll recieve the exclusive design automatically in your next shipment. We will send you an email to let you know too! The choosing window is from the 25th - 31st of every month.

Can I skip a month?

Skip any month you don’t need (or want) new tees. To skip a month of membership, simply visit your account page and select Membership. From there select manage subscription and choose skip.

How do I cancel?

To cancel your membership and stop receivng a monthly tee, simply visit your account page and select Membership .

Click on manage subscription on the Limited Edition Club page and select Cancel Subscription at bottom.